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Contact details of Broadband Providers
UK Broadband Providers
AOL Broadband | Be Broadband | BT Broadband | Demon Broadband
Eclipse Broadband | Fasthosts Broadband | Orange Broadband | Pipex Broadband
Talk Talk Broadband | Tiscali Broadband | Toucan Broadband
Business Broadband Providers
BT Business Broadband | Eclipse Business Broadband | Fasthosts Business Broadband
Demon Business Broadband | Pipex Business Broadband.
Contact Details for Eclipse Broadband
Customer service, technical support billing enquiries: 0845 1224 111
(Note: Calls may be recorded for quality and training purposes)
Registered Office:
Eclipse Networking Ltd
37 Carr Lane
Hull
HU1 3RE
Eclipse Broadband.
Contact Details for BT Broadband
BT Broadband Contact Centre - 0800 800 150
BT Broadband Technical Support - 0845 600 7030
BT Yahoo! Dial up Technical Support - 0906 302 3456*
BT Yahoo! Business Broadband Technical Support - 0845 600 7020
BT.com Web support -0800 309 080
BT Broadband.
Contact Details for Pipex Broadband
Broadband and Dial Customers: 0845 077 2455
Corporate Enquiries: 0870 909 8000
Corporate Support: 0870 909 8181
Business Sales: 08000 317 317
Residential sales: 0845 077 2455
or signup online: Pipex Broadband.
Contact Details for Orange Broadband
Orange Broadband Phone Support
Broadband Technical and Customer Support for users of Broadband,
Livebox, Plus, Max and Wireless & Talk
(excluding Broadband Starter Package) - 0870 010 2462 (national rate)
Technical Support for Broadband
'Starter Package' customers New!
for in-depth email and connection issues - 090 5050 5151 (50p per minute)
Customer Support for Broadband 'Starter Package' customers New!
for billing & all general non-technical queries - 0870 1900 672 (national rate)
Write to Orange
Orange Customer Care
PO Box 486
Rotherham
S63 5ZX
Head Office
Verulam Point
Station Way
St Albans
AL1 5HE
Tel: 0870 909 0666
Orange Broadband.
Contact Details for Fasthosts Broadband
Fasthosts Internet Ltd.
Discovery House
154 Southgate Street
Gloucester
GL1 2EX
United Kingdom
Tel +44 (0)870 888 3600
Fax +44 (0)870 888 3838
Fasthosts Broadband.
Contact Details for NTL Broadband
Broadband Customer Services - 0870 010 2462 (existing customers)
National Sales enquiries - 0845 045 0020
Monday to Friday: 8am - 9pm
Saturday: 9am - 6pm
Sunday: 10am - 4pm
International Calls
+44(0)1256 75 1045
NTL House
Bartley Wood Business Park
Bartley Way
Hook
Hampshire
RG27 9UP
Contact Details for Tiscali Broadband
Call 0870 744 2922- Technical help.
Calls are charged at national rate†. Lines open 8am to midnight 7 days a week.
Call 0845 663 2200 - Service status line.
Calls are charged at local rate†. This recorded message is updated regularly.
Tiscali Customer Service
PO Box 7206
Kiln Farm
MK14 6XG
Tiscali Broadband.
Contact Details for Toucan Broadband
Customer Service (8am - 9pm, 7 days a week)
From a landline 0800 0613 615
From a mobile 0845 613 6153 (Free call for Toucan Mobile customers)
ToucanSurf
Technical Support (8am-midnight, 7 days a week)
From a landline Existing ToucanTalk customers can simply dial
184 174 from any ToucanTalk landline
ToucanSurf customers who aren't with ToucanTalk: please note new number 0905 322 0000
ToucanSurf Technical Support from a ToucanTalk landline will be charged at 30p/min (incl VAT).
Toucan Broadband.
Contact Details for Telewest Broadband
New Customers
Home: 0845 142 0220 (calls charged at local rates).
Telewest Customers
Free from a Telewest telephone line on 150
0845 142 0000 on other lines
Blueyonder Customers
Customer services - 0845 142 0000
Blueyonder broadband technical support* - Calls charged at local rate: 0845 142 4422
Contact Details for AOL Broadband
Coming soon
AOL Broadband.
Contact Details for Bulldog Broadband
Customer services: 0800 404 8151Technical support (residential): 0800 404 8151
Technical support (business): 0800 404 8152
Contact Details for Wanadoo Broadband
Wanadoo Broadband Phone SupportBroadband Customer Support - 0870 010 2462
For help with non-technical issues.
Calls are national rate and lines are open 24 hours a day.
Wanadoo Broadband Technical Support
Broadband Starter - 0905 050 5151
Calls are 50p a minute and lines are open 24 hours a day.
Broadband Plus and Max - 0870 190 0667
Calls are national rate and lines are open 24 hours a day.
Contact Details for Homechoice Broadband
Existing customers - Tel: 0845 678 3333New customers Tel: 0800 072 4454
Video Networks Limited
205 Holland Park Avenue
London
W11 4XB.
Contact Details for UKOnline Broadband
Broadband customers: 0845 333 3322Pay as you Surf customers: 0906 296 5555
UK Online Ltd
The Maltings
Charlton Road
Shepton Mallet
Somerset
BA4 5QE
Business Broadband Providers
BT Business Broadband.Demon Business Broadband.
Fasthosts Business Broadband.
Pipex Business Broadband.
Tiscali Business Broadband.
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