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Training Personified

OVERVIEW Training Personified provides Corporate Training focusing on relaying the ideology that customer service is key to the success of any given organisation. To succeed in any area of business you need to have good interpersonal skills and an understanding of how to respond effectively using negotiating skills and persuasive techniques to both internal customers as well as external customers which our training successfully delivers. We mix interactive learning (team building) with active learning (core principles through power point presentations). Our workshops range from: ?Customer Service Skills ?Sales Skills ?Communication Skills ?Managing Stress ?Managing Conflict ?Staff Synergy ?Delegation Techniques ?Change Management ?Interpersonal Skills ?Effective Management ?Leadership Skills ?Assertiveness Skills ?Telephone Etiquette ?Closing Deals Training Personified Ltd is registered in the UK under company registration number 09414421 SPECIAL OFFER Price is per delegate for a full day in-house training session only and can be used in conjunction with any workshop that we provide. We tailor-make each workshop to suit your company needs and provide a free one hour observation of your company through our mystery shopping programme. Please contact Training Personified on 019222 76880 or enquiries@trainingpersonified.com for more details****

Tudor Close
Walsall
Staffordshire
ws6 7dq
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