Centrebound offer affordable, flexible and effective multichannel mystery shopping that adds real value to our clients. Centrebound offers a range of additional services including outsourcing call centre quality assurance as well as our mystery shopping proposition. Centrebound was formed in July 2013, offering a different range of services for businesses across the UK. The unique approach we take to understanding your needs and providing a bespoke service, to each of our clients, is where we really set ourselves apart. The years of experience we have, in our respective fields, means our consultants provide specialist support and work with your business to develop a relationship that can bring a tangible benefit. We offer: Telephone mystery shopping. Email mystery shopping. Web chat mystery shopping. Customer insight analytics. Sales and service consultancy. External QA function. Competitor benchmarking. QA and Training standards. Sales and service training. IVR design. Capacity planning consultancy. Resource planning consultancy. Customer service budgeting and modelling.

Outsource Quality Assurance Call Centre Quality Assurance Contact Centre Quality Assurance Mystery Shopping Outsource Quality Assurance Centrebound Limited Business Consultancy Manchester Lancashire
Centrebound Limited are listed in; Lancashire Business Directory : Manchester Business Directory : Business Consultancy Directory : Business Consultancy in Manchester : Business Consultancy in Lancashire