Document360 is a knowledge base software that lets you create, collaborate, and publish a self-service knowledge base portal for your customers. You can create product documentation, FAQ, and user guides. Get set up in minutes to increase efficiency & reduce your support request by up to 50%. You can Maintain multiple versions of articles and get complete protection from accidental changes to content. One other unique feature is that you can Localize your knowledge base in multiple languages and have custom homepages for each language. Some notable Features: Markdown editor to focus on writing text and code heavy documents Category Manager to create up to six levels of categories and subcategories Advanced analytics to derive actionable data and insights on user behavior Robust security Localization and multi-language support with AI machine translation or third-party support for human translation. Cloud based Drive to Store and manage knowledge base files, images, videos, and quickly insert them into knowledge base articles. Branding and Customization to mix up with your brand essence. Multiple 3rd party integration and extension support SEO features for page title, article tags, and customize the featured image for the article that will be returned on a search engine result page or when the article link is shared on social media.

Document360 software companies Sidcup London
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