I provide training to individuals and teams within organisations primarily working within client facing roles, mainly sales, customer service and reception. Developing skills in all areas of communication including establishing and building rapport, increasing customer loyalty, negotiation,influencing,telephone appointment making and telemarketing. I have over thirty years experience of working within sales and training environments, eight of which I was running my own sucessful business. My qualifications include a City and Guilds Teachers Certificate and an NLP practitioner certificate. I offer a free one hour consultation to all clients.

soft skills, customer service and sales related NLP practitioner Certificate Over thirty years practical experience Training analysis and delivery for individuals or small groups Tailored Training Solutions Limited Training Consultants Camberley Surrey
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