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Process Match Ltd
London, London, E13 0NF
PML is a Business Process Outsourcing (BPO) firm incorporated and registered in the United Kingdom. We are specialists in providing CRM services at our offshore location in Kampala - Uganda covering both inbound and outbound customer interaction services. PML's customer service concept is centred on today's fast-changing and dynamic competitive business environment that requires professional and quality standards to respond rapidly to customer queries. We understand the importance of traditional individual approach to customer cliental relations and how advanced technology in telephony and Internet communication is a vital tool in acquiring, satisfying and retaining customers to ensure the commercial success of a company. Our customer centric values coupled with a large pool of skilled labour force places Process Match Ltd as a competitive leading Inbound and Outbound Call Management service offshore provider. We have a strong drive to achieve and our international expertise provides a management team that will help your business focus on attaining your desired corporate goals. Our contact agents are highly qualified graduates trained & coached to international standards by a UK based BPO consultant. We have designed a reward package and incentives that attracts the best human resources to make the best use of innovative technology. PML staff have a first hands-on positive attitude, polite, emphatic and professional call handling skills. We also provide global Business to - Business (B2B) support for medium to large-scale companies. At PML, we believe it is easy to become a global player and to diversify your market potential for CRM products to the virgin markets. Please contact Patrick for a direct B2B talk line on +44 (0) 79 6011 5929 or email p.opio@processmatch.co.uk
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