SLA Consulting Provides the following Services:
Upfront Design and Consulting - A lot of small businesses although are starting recognise the benefits that are inherent with online services, many may not not have the IT personnel to make a sound evaluation of how Business Productivity Online Suite(BPOS) should and/or would fit into their existing infrastructure. We can provide the necessary education, enabling you to get to the point where there is a total understanding of how BPOS solutions can create opportunities for your business.
Deployment, Migration & Intergration - As a business you will probably already have on-premises solutions that will need to be migrated to BPOS, we can help with this issue, making the migration seamless and trouble free, by proper planning and project management. As part of our services we determine deploymeny and migration needs, plan deployment and migration, configure services, deploy tools and migrate, and provide support services.
Managed Services - We also offer to manage your IT services for you remotely via the internet.SLA Consulting will manage the health of the services you haved subscribed to on a regular, proactive basis, providing advice to you on how to avoid service interruptions. As part of our managed services for BPOS we:
- Provision of end users training and support - this is for helping you learn new capabilities of the Microsoft online service, and any customization that might have carried out to some the services you have subscribed to.
- Provision of user management - that involves administering users for Microsoft online services, this may include adding new users, deleting users, managing permissions for various Sharepoint sites, helping you manage teams and collaboration workspaces.
- Provision of IT Pro Support - these includes network management, desktop management, and desktop optimization. We help IT professionals in your organisations think about how to provide servi...