DineroWant to Learn from trainers that have worked with some of the most respected and recognised service providers in the country? * 3 hours in length, giving you time to learn and work in the same day * ?99 per person, providing good value for money and affordable for all businesses * interactive learning means that you gain immediate return on your investment Smartsize Learning Workshop, Customer Service ? Essentials includes: * Indentify the true value of a customer * Skills of creating great customer service * Thinking like a customer * Essentials for Success Smartsize Learning Workshop, Customer Service ? Management includes: * Identify what needs measuring; * Writing result-focused objectives; * Planning to achieve success; * Maintaining outstanding performance Smartsize Learning Workshop, Customer Service ? Coaching includes: * Identify areas to be coached; * Agree strengths and weaknesses; * How to measure results; * Giving praise and feedback for success
Genesys House, Sandbeck Way
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