DigitalMR offers a holistic approach to web based marketing research in the UK and more than 100 other countries, including USA, Germany and France. It utilises social media research (most importantly Web Listening) and sophisticated technology platforms to enhance its business consulting approach. Web-listening reports ? DigitalMR monitors thousands of online conversations across open-access social media sites such as Twitter and Facebook, forums, blogs and online stores or e-commerce websites. The findings are aggregated to produce reports that can help clients make better business decisions. Syndicated listening reports are a highly cost-effective approach to provide a full range of customer feedback and analysis for minimum investment. In addition, reports can be be customised with bespoke analyses to maximise competitive advantage. For examples, please copy and paste this link into your web browser, http://www.digital-mr.com/reports/banking In addition to Social Media Research (Web Listening) DigitalMR?s solutions also include community panels, access panels, Web usability and a distinct focus on qualitative research online. The agency has pioneered new methods in online focus groups alongside tools such as video diaries, bulletin boards and online ethnography. From online reputation measurement and analysis, to online focus groups and community panels we?ve got it covered. So not only can we measure what is being said online, but most importantly ? why.