Ref No. B 142420

CBCS

4 fairway close
Liphook
Hampshire
GU30 7XD

01428743932
http://www.cbcservices.org/Credit-Control.php

CBCS CREDIT CONTROL Cash is King... Or so they say and in this economic climate, never has this been so important. There are two contrasting issues, when a business looks at whether to contract with an external collection company. The first is the need for cash: Can they deliver and or improve our own cash collection success? The second is; will I lose my customers if I use a collection company? The first question is dependant on the condition of your aged debt. Do you have a large amount of uncollected overdue debt and are your own collection methods failing to get the cash in? The second is dependant on the approach the collection company uses to get the cash in. We have a variety of collection, sales ledger and credit management services available to help you. Prompt Cash On-line If you wish to submit a debtor or debts for collection now, please click on the on-line form on our website. We use a 3 stage letter cycle to chase your debt. The FIRST letter a gentle polite reminder, the SECOND issued 7 days later, a polite reminder, but with the suggestion that failure to pay could lead to unspecified action and the THIRD letter, the final reminder again after 7 days, giving a deadline for payment, against which further action will be taken if payment is not received. Our letters are designed to be informative, but polite. Accuracy is paramount and we will tailor are letter content and length of cycle to your precise requirements. If your debtor contacts us following our letter, our trained collectors will respond politely and professionally. These are your customers and we want them to stay that way. Of course, if queries are preventing payment then it is essential they are highlighted so they can be resolved. We will pass on any query to you directly to allow you to reconcile and then if the account remains unpaid, the collection process can start again. Irrespective of status, weekly status reports will remind you who has paid and who is due another letter. So what happens if your debtor has still not paid after the three week collection cycle? You need to demonstrate that you are serious about collecting your debt and we would recommend taking further action to show you mean business. You can place the customers account on stop or you can refer the matter to us directly for us to pursue by legal channels. We use the County Court Bulk Centre to fast process claims for county court claims and or our legal partners for more complex or high value claims. Up until now your debtors have been sitting on your money interest free and making you do all the work. If you refer a debt to us, we take on the collection and you bank the cheque. The success rate for our FIRST letter is around 60%, within the first 7 days The success rate for our SECOND letter is around 15%, within the first 7 days The success rate for our FINAL letter is around 10%, within the first 7 days So, if you had overdue debt of £100k; within 21 days, you could receive £85k. So how much does this cost? £35 per 3 letter cycle or £10 for a one-off final demand. (substantial discounts available for volume submissions) Surprisingly little and remember the benefit of using our services is that you get your overdues paid and fast. We offer a full suite of debt collection and credit management services dependent on your requirements. You can submit one debt (full three letter cycle fixed cost), your whole ledger for collection or you can contract with us to run your sales ledger management, (including processing, invoicing, collection and accounting). We will even review your existing credit management process and make recommendations for how you can improve your own collection and assist in the training of your credit control teams and the recruitment of collection staff. Please Note: We are currently collecting business to business debt only. We do not collect individual consumer debts. We have a vast wealth of experience in credit management, debt collection and sales ledger management techniques. We have a proven track record of prompt and efficient customer service and because we are small, we can still tailor our services to you, to ensure that your customers pay and then come back to you for more business. Please see our FAQ page for further information. For an illustration of how we can help you, please contact us directly on 01428 743932 or e-mail us: info@cbcservices.org. If you wish to submit a debtor or debts for collection now, please click on the form on our website. Please note: If multiple debts are to be submitted, please e-mail details to info@cbcservices.org.

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