Tailor-made market research and insight services Robust Insight is a full-service market research and insight consultancy. We work with top brands to take their market research to the next level. Our industry-leading market research and insight services give brands new life - our creative ideas are supported with statistical fact, which drives growth and innovation. Customer insight is the cornerstone of any marketing strategy, because it determines how an audience perceives a product or service. An effective marketing strategy addresses four basic elements: product, price, promotion and distribution. Find the perfect balance and you''ll be positioned for success. To help you achieve this, we stay on top of social trends, cultural influences and technological developments, tracking their effects on consumers and purchasing behaviour. Take advantage of our market research and insight expertise. Our dedicated team of insight professionals offers you the following services: Customer Satisfaction ?Track how your customers are feeling towards your company using a range of measures including overall satisfaction, advocacy, loyalty and future consideration, Brand Tracking and evaluation ?Utilise our brand/purchase ladder to measure your companies appeal to non-customers Employee Engagement ?Understand and ''engage'' your employees with our Say, Stay, Strive methodology Socio-Economic Research ?We provide clients with key socio-economic information to keep them informed about developments in the outside world Complaints Analysis ?Find out why customers are dissatisfied with your product or service using our root cause analysis Methodologies ?Online - email surveys, pop-up surveys, focus groups, desk research ?Phone - CATI surveys, teledepths ?Face to face - omnibus surveys, focus groups, one on one depth interviews ?Post - postal surveys Sampling ?Your customers - using their email, phone or address ?Non cust...Littleworth Grange, South end, Goxhill
Barrow upon Humber
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