Reference Number: 182246



dmbgroup has been helping companies understand and influence their customers' purchasing behaviour since 1986.

We provide comprehensive marketing solutions for some of the UK's biggest and most respected brands as well as smaller businesses across a variety of industry sectors. Our expertise in data management, customer communication, analysis, insights and membership scheme management ensures that we add significant value to any customer relationship regardless of the challenges faced.

We recognise the importance of your most valuable asset Ė your customers! dmbgroup plan, produce and execute intelligent customer communication strategies across all channels that deliver maximum value and measurable ROI from customer data. From customer acquisition, customer development, customer retention and customer reactivation; your strategic and tactical goals are realised to budget on time, every time!

We know that a profitable customer relationship isnít simply achieved through a loyalty programme, or points and prizes or a one off event or marketing campaign. Itís about engaging and motivating customers and providing them with compelling reasons to stay. Itís about achieving personal recognition as well delivering tangible rewards within a measurable framework. Our objective is to make sure your customer communication strategies work and continue to work in a fast paced, competitive and challenging environment.

We appreciate not all customers are the same; their individual circumstances are different and we take nothing for granted, so why do we often see companies talking to their customers in the same way or rewarding them with the same offer? dmbgroup emphasise the importance of low risk, small scale testing in order to refine propositions and improve customer understanding throughout the customer journey. Whatever the challenge, weíll help you speak to all your customers in the most appropriate way, improve your customer understanding, deliver more sales and profit and maximise the long term value from all your customer relationships.

Customer Acquisition : Customer Retention : Loyalty Programmes

Oakwood Green, Oakwood
West Yorkshire
Tel: 448452577055

Keywords - Customer loyalty - Customer acquisition - Customer retention - Single Customer View - Marketing

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