A Virtual Assistant is an independent business person who provides outsourced business support. Think of me, your VA, as a freelance personal assistant or secretary. Your Virtual Assistant is not an employee, so you choose when and how much assistance you need. I am not an anonymous person in cyberspace, I am a real and accountable professional. I understand the pressures affecting the modern office or small business. The need to keep costs to a minimum whilst maintaining high standards is paramount in the current business climate, for both you and your customers.