At Customer Response we?re dedicated to helping you make the most of your business: understanding and developing your client base, engaging and interacting with existing customers, and attracting new ones. We provide support, resource and advise to small business looking to improve their customer experience, customer acquisition, increase revenue and reduce cost. Social media activity management both incoming requests and outgoing marketing Knowledge bases and FAQs implementation your website to support client self serve providing 24 hour client interaction Automation of contact methods from email confirmations text reminders Providing outbound customer response, through email, chat, phone and social media Customer surveys, market research, outbound promotional calls and lead generation Business intelligence, management information and forecasting support. Customer Response is a collection of people with a variety of skills and experience. We are not a Call Centre or large business. We are a small business just like you. We have experience of working in Retail, Contact Centres, Media and Marketing, Affiliate Marketing and Business Intelligence. We work a simply pay as you use us service, so there are no minimum hours commitments, making us more affordable than contracting someone, or employing a permanent member of staff.Flat 1, 331 Goring Road
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