PML is a Business Process Outsourcing (BPO) firm incorporated and registered in the United Kingdom. We are specialists in providing CRM services at our offshore location in Kampala - Uganda covering both inbound and outbound customer interaction services.
PML's customer service concept is centred on today's fast-changing and dynamic competitive business environment that requires professional and quality standards to respond rapidly to customer queries. We understand the importance of traditional individual approach to customer ? cliental relations and how advanced technology in telephony and Internet communication is a vital tool in acquiring, satisfying and retaining customers to ensure the commercial success of a company.
Our customer centric values coupled with a large pool of skilled labour force places Process Match Ltd as a competitive leading Inbound and Outbound Call Management service offshore provider. We have a strong drive to achieve and our international expertise provides a management team that will help your business focus on attaining your desired corporate goals.
Our contact agents are highly qualified graduates trained & coached to international standards by a UK based BPO consultant. We have designed a reward package and incentives that attracts the best human resources to make the best use of innovative technology. PML staff have a first hands-on positive attitude, polite, emphatic and professional call handling skills.
We also provide global Business ? to - Business (B2B) support for medium to large-scale companies.
At PML, we believe it is easy to become a global player and to diversify your market potential for CRM products to the virgin markets.
Please contact Patrick for a direct B2B talk line on +44 (0) 79 6011 5929 or email email@example.com